Using publisher content with Canvas can be challenging.  The Educational Technology Center offers support for helping with integrating your publisher tools to your course.  For additional support contact edtech@jccc.edu or ext. 3842

Resources

• Canvas Community – How to Connect Canvas to Publisher Content
• How to add VitalSource Bookshelf to your Canvas course (PDF)

McGraw-Hill

• McGraw Hill Integration Resources
• McGraw-Hill Support by Product
• McGraw Hill Representative Finder

Pearson

• Pearson Integration Resources
• Pearson Educator Support
• Pearson Representative Finder

Cengage

• Cengage Integration Resources
• Cengage Platform-Specific Training
• Cengage Representative Finder

Shining a Light on Employee Technology Resources 8-6-18

The Windows 10 Operating System will soon be upgraded to the latest release by Microsoft.  This update will allow for Information Services to implement Software as a Service (SaaS) and provide future updates in a more efficient manner.

This update also includes great new features for your Windows 10 device, including enhanced security, enhanced functionality in Microsoft Edge, and the availability of a new feature called “Timeline”.

View New Features

Windows 10 (version 1803) will:

• Strengthen integration with O365 cloud (to include easier connection to OneDrive)
• Lower infrastructure and support costs

Project Plan & Timeline

The upgrade to will occur in four separate user groups:

• Voluntary/Self-ServiceUpgrades (Began in May)
• Early Adopters (Pre-defined cross-functional group- 10% of total systems) May 7th

• • We have worked in collaboration with functional areas across the organization to identify a cross-sectional group of computing systems. This group of individuals are aware that they are part of this group and will receive future updates prior to the larger roll-out to the remainder of the college.

• Remaining office systems – Beginning July 17 continuing through August 15

• • The remaining office use systems that have not been upgraded through the Voluntary/Self-Service option or are participating in the Early Adopter group will begin the automated upgrade process to the latest version of Windows.

• Labs and Classrooms

• • Labs/Classrooms not already upgraded, will be upgraded between the Summer and Fall semesters or later depending on courses and requirements for individual labs and classrooms.

The Upgrade Process and What to Expect 

• General Information
  • The estimated time to upgrade to the SaaS release of Windows 10 is approximately 30-60 minutes.
  • Be sure to save all documents and close applications before beginning the installation process.
  • It is VERY IMPORTANT to leave your computer on until the installation has completed.
  • JCCC computing device must be on campus and connected to the JCCC network via a wired network connection.
  • New versions & features will be released every 6 months.
• Voluntary/Self-Service Option-Available beginning May, 2018
  • Self-service provides a just-in-time option for those that would like early access and the flexibility to schedule the install that is at a time convenient to you.
  • Instructions for Voluntary/Self-Service are available view instructions.

Frequently Asked Questions

What if I have a software application that is dependent on a specific version of Microsoft Windows?
Please notify the Technical Support Center (x4357, techsupport@jccc.edu, submit an online request)

Will I need to re-configure my preferences or other settings after the upgrade?
Your preferences should be maintained throughout the upgrade process.

Do I need to leave my computer on to receive the software?
Yes, your computer will need to be powered on.  If you select the installation from the Software Center, your installation will begin immediately.  For overnight installations, your computer will need to be left on and locked overnight.

How much time is required to upgrade my computer?
Plan on the upgrade taking 30-60 minutes as it uninstalls all previous versions so you have a fresh install of the software with your preferences intact.  During your install, your computer will restart several times.

Do I have to be present for the installation?
You do not need to be present for your Windows installation.

How can I tell if I need this upgrade?
If you are currently running any version of Windows 10 less than 1803 you will need this upgrade. You can see what version of Windows 10 you are running by typing winver and pressing Enter in the search window located in the lower left-hand corner of your desktop.

The locally installed desktop Microsoft applications will soon be upgraded to the latest version.  You will recognize the same suite of Office products, yet with more integration with the O365 cloud offerings.  The application suite being upgraded includes:

• Outlook email (including Calendaring and Tasks)
• OneDrive cloud storage
• Skype for Business collaboration
• Productivity tools such as Word, Excel, PowerPoint, and OneNote.

How is Office 365 for your Desktop Different?

The suite of Microsoft Office tools will look very similar to your currently installed Office suite however the delivery is moving to a Software as a Service (SaaS) model providing the college access to the latest software releases, on time, and on demand.

Individually, you will find many opportunities to benefit from the updated version to include:

• Strengthened integration with O365 cloud (to include easier connection to OneDrive)
• Improved security
• Feature enhancements available as they are released
• Support/training improvements through delivery of standard versioning
• Lower infrastructure and support costs

Over the next few months, you will have the opportunity to learn more about the additional capabilities through open lab times and training sessions offered by JCCC Staff Development.

Project Plan & Timeline

The upgrade to Office will occur in three separate user groups:

• Voluntary/Self-Service Upgrades, Beginning April 2, 2018 
• Early Adopters (Pre-defined cross-functional group- 10% of total systems), May 22, 2018    We have worked in collaboration with functional areas across the organization to identify a cross-sectional group of computing systems. This group of individuals are aware that they are part of this group and will receive future updates prior to the larger roll-out to the remainder of the college
• Balance of Users and Workstations (90%), June 22, 2018 

Office 365 Training Resources

Get the most out of Office 365 with over 130 new content experiences including video training, Quick Start guides, templates, infographics, cheat sheets, and more. Visit: aka.ms/learn365. Familiarization sessions and in-depth training will be available through JCCC Staff & Organizational Development.

The following dates will be class times available for faculty and staff to learn about the new features and familiarize themselves with the software. To register, please use the CRN listed and follow the directions, found here.

The Upgrade Process and What to Expect (Mac & PC users)

• General Information
  • The estimated time to upgrade to the SaaS release of the Office Suite is approximately 30-60 minutes.
  • Be sure to save all documents and close applications before beginning the installation process.
  • It is VERY IMPORTANT to leave your computer on until the installation has completed.
  • During the upgrade your computer will need to restart multiple times – if you have an encrypted device (laptop or Surface) you will need to be present during the installation to enter your encryption password for each restart during the installation process.
  • JCCC computing device must be on campus and connected to the JCCC network via a wired network connection<
  • New features will be released every 6 months
• Voluntary/Self-Service Option-Available beginning April 2, 2018 (excludes shared computers)
  • Self-service provides a just-in-time option for those that would like early access and the flexibility to schedule the install that is at a time convenient to you.
  • Instructions for Voluntary/Self-Service are available for both PC and Mac (view instructions)
• Early Adopters (Pre-defined cross-functional systems 10%), beginning May 22, 2018
  • This group of individuals are aware that they are part of this group and will receive future updates prior to the larger roll-out to the remainder of the college.
  • Eligible for Voluntary/Self-Service option prior to May 22 – systems that have not been upgraded by May 22 will be automatically upgraded to the latest version of Office
• Balance of Remaining systems – Beginning June 22, 2018 – end of July
  • The remaining office use systems that have not been upgraded through the Voluntary/Self-Service option or are participating in the Early Adopter group will begin the automated upgrade process to the latest version of Microsoft Office.
• Labs and Classrooms
  • Labs/Classrooms not already upgraded, will be upgraded between the 2018 Spring and Summer semesters or later depending on courses and requirements for individual labs and classrooms.

Frequently Asked Questions

What if I have a software application that is dependent on a specific version of Microsoft Office?
Please notify the Technical Support Center (x4357, techsupport@jccc.edu, submit an online request)

Will I need to re-configure my office preferences or other settings after the upgrade?
Your preferences should be maintained throughout the upgrade process.

There are two items to watch for:

• Your Recent Files list will be cleared
• You may need to reconfigure your signature block to be appended to each message.

Will I be able to work with MS Office during the upgrade?
No, all office applications will need to be closed during the upgrade.

Do I need to leave my computer on to receive the software?
Yes, your computer will need to be powered on.  If you select the installation from the Software Center, your installation will begin immediately.  For overnight installations, your computer will need to be left on and locked overnight.

How much time is required to upgrade my computer?
Plan on the upgrade taking 30-60 minutes as it uninstalls all previous versions so you have a fresh install of the software with your preferences intact.  During your install, your computer will restart several times.

Do I have to be present for the installation?
You do not need to be present for your Office 365 installation unless you have a mobile device (Surface or laptop). Mobile devices are encrypted and may require you to enter your encryption password following each system restart.